Rack Solutions LLC is committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us through our website and services. By using our website or services, you consent to the practices described in this policy.

Information We Collect

We may collect personal information that you provide directly to us when you interact with our website or use our services. This information may include, but is not limited to:

1. Contact Information: Name, email address, phone number, and other contact details.
2. Account Information: Usernames, passwords, and other account credentials.
3. Payment Information: Credit card details or other payment information for processing transactions.
4. Communication Data: Information exchanged during communications with us, such as emails or chat transcripts.
5. Usage Information: Information about how you use our website and services, including IP address, device information, and browsing activity.

How We Use Your Information

We use the collected information for various purposes, including but not limited to:

1. Providing and improving our services, including technical support.
2. Processing transactions and billing for our services.
3. Communicating with you about our services, updates, and promotions.
4. Responding to your inquiries and providing customer support.
5. Analyzing and improving the functionality of our website and services.
6. Complying with legal obligations and preventing fraudulent activities.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website usage, and tailor content to your preferences. You can manage your cookie preferences through your browser settings.

Third-Party Sharing

We may share your personal information with trusted third parties in the following circumstances:

1. With service providers that help us deliver our services, such as payment processors and email communication platforms.
2. In response to legal requests, court orders, or legal processes.
3. To protect our rights, privacy, safety, or property, and that of our users or the public.

We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

Data Security

We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage system is guaranteed to be 100% secure.

Your Choices

You can manage your communication preferences by opting out of certain communications or updating your account settings. You have the right to access, correct, and delete your personal information. To do so, please contact us at info@racksolutionsllc.com

Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date.